What a great team of people and a great product range. We placed our deposit for our dream Hot Springs hot tub months ago but unfortunately circumstances on our side made us delay our delivery. Both John and Dan understood and waited patiently for us to get things in order ( house sale). As soon as we where ready the hot tub was delivered quickly and carefully. Instructions given and John made sure we understood our new purchase before leaving. After sales have been good too, providing advice and feedback when requested. You don’t buy a hot tub every day but buying one from Northern Spas makes the process simple and straightforward. These guys come with our highest recommendation. Brian and Sandra Robinson

We couldn't recommend Northern Spas enough. John has so much knowledge in hot tubs and helped us decide what suited our family the best. The spa is incredible. Helps with relaxation and recuperation of aching muscles at the end of the day. The guys who installed for us were extremely professional and knowledgeable too. The whole experience was seamless from beginning to end

Fantastic service, advice and delivery Thank you

Absolutely love our new hot tub from Northern Spas we’ve had it over a month now and been in it every night it’s so luxurious! The service we received from John and Diane and the team was brilliant we ordered our tub nearly a year ago and had to delay installation due to our garden renovation being delayed but John and the team kept in touch and kept the tub stored for us. The installation went smoothly and we couldn’t be happier with the tub would highly recommend to anyone 😊

We bought our hot tub from John a few weeks ago. He was great at helping us find the right hot tub for us. Delivery and set up ran really smoothly and we were given excellent advice on upkeep and management throughout. Many thanks John for all of your help. Amanda and Neil MacGregor

I loved the relaxed approach John took to help me to choose my tub. He was very knowledgable and personable with an honest and fun take on being a tub owner. It really isn't as expensive as people think- very affordable to buy and run, I was surprised! No pushy salesperson jargon or pressure at any point- really happy with the whole process. Regular contact for delivery date and set up- only took two weeks from sale! The boys came to deliver the tub bang on time nice and early, set me up, got me running and taught me the basics. Again really friendly fellas with good humour and honest advice from their own hot tub experience. John came over after delivery to go over the running of the tub to check i knew what i was doing. Good follow up contact and support. Couldn't fault the team whatsoever. Go buy one now!! I'm never out of it!! Thank you!XXXxxxxx

After months of trawling through the minefield of hot tubs on the internet, we decided to pay John and Daniel a visit at Northern Spas. We were offered excellent advice and eventually decided on the Limelight Flair. Delivery and installation was a breeze with great care being taken by the delivery team. John is always on hand to offer advice on water care and ongoing maintenance, nothing is too much trouble. Thank you for the easy transaction and your after sales support.

Really impressed with Northern Spa Outlet. I recently bought a Hot Springs Aria, and the whole process was straightforward from the first conversation to installation. John, Dave and the team were great — friendly, on time, and they clearly knew what they were doing. They set everything up, walked me through how it all works, and made sure I was happy before they left. Overall, just a genuinely positive experience. Great people, great product. I’d happily recommend Northern Spa Outlet to anyone thinking about getting a hot tub.

Fantastic service! Thank you so much! My hot tub seems like it’s new. Great for advice and not trying to sell products or extra costs! Would highly recommend!

Exceeds expectations! No pressure when visiting the showroom. On the purchase of the hot tub John worked around us for a suitable fitting date. Once up and running all details was explained even down to pairing the bluetooth devise. Thanks again John

I have recently purchased a hot tub from this company and the service from start to finish has been exceptional. I have already recommended Northern Spas to several of my friends. Thank you so much, I love my new hot tub!

Fantastic spa and service from John really excellent throughout, highly recommend, we looked around and no one could beat John and Northern Spas for quality and service. Thank you so much we love our new addition to the family!

i recently purchased a hot tub for my wife from Northern Spas. we visited John at one of his showrooms in Dobbies Southport, from the off he made us comfortable about purchasing from Northern Spas and his knowledge of his products was very good. the purchase was flawless and the installation smooth and trouble free. the 2 engineers sent were extremely knowledgeable and gave good advice about the operation and maintenance of the hot tub. i would not hesitate to recommend anyone wanting to buy a hot tub to this company . they are good people to deal with .

We bought our Hotspot Relay from this company on a friend's recommendation and we were not disappointed. The service was prompt and efficient and they are easy to contact by phone to answer any questions. A great company to deal with! The Spa is lovely and very easy to control and maintain.

Although Northern Spas are not our nearest Hot Springs dealer we preferred to purchase from this company due to the great advice they offered, queries answered, competitive pricing, good finance options and quick delivery. Ordered end of November and had delivered beginning of January. Delivery team were on time, efficient and friendly. Quality hot tub quickly installed and up and running in no time. We had a slight delay on our matching steps but John kept us updated throughout and made the journey to deliver them to us personally. Couldn't recommend them enough 👍

Fantastic service from purchase to install. Great communication. Install team went over and above on the day. Spa is outstanding. Highly recommend.

Thanks to all the guys at Northern Spas for supplying us with our freeflow mini hot tub. We love it! Gave us a great price and loads of info with setting it up with chemicals etc. Would definitely recommend them!

We are very happy with the service from Northan spa in Southport and very happy with our tub would recommend

We purchased a hot tub from John at Northern Spas. Expert advice and help was given to ensure we chose the most suitable spa. We love the spa and use it frequently- it’s pure luxury with bluetooth, lights, seats 6 and high powered jets. Great support and advice given regarding maintenance of the spa. Aftercare can’t be faulted. Highly recommended!

Helpful and professional staff. No sales pressure. John and Daniel are more than happy to share their wealth of knowledge in a friendly/ professional way . It’s the third Spa we’ve had from Hot Springs over a period of 20 years. The first one was sold with our house and the second one is still being enjoyed by a member of our family(it’s now 14 years old ! ) The latest models with salt system are excellent.

Excellent guy John is

After months of trawling through the minefield of hot tubs on the internet, we decided to pay John and Daniel a visit at Northern Spas. We were offered excellent advice and eventually decided on the Limelight Flair. Delivery and installation was a breeze with great care being taken by the delivery team. John is always on hand to offer advice on water care and ongoing maintenance, nothing is too much trouble. Thank you for the easy transaction and your after sales support.

John and the installation team were fabulous, very patient, and explained everything thoroughly. Had me up and running in no time. I’m confident the aftercare, should I need it, will match up. Thanks guys!

Fabulous hot tub deal and very helpful staff that are always available for questions and advice, highly recommend, Excellent service ⭐️⭐️⭐️⭐️⭐️

Tub arrived last week as planned straight forward no dramas and the guys who installed were very friendly and helpful. used the tub a few times now and we are really grateful john and his team had the patience with us to make sure we purchased the tub that was right for us. We went for the limelight as the 5 year warranty we thought was awesome plus it looks great. After sitting in dry tubs at other dealers it was great to have a test soak which wasn't a problem and straight away we could see the quality in the hot springs at northern spa's. Tubs are first class quality i did plenty of my own research and spoke to independent tub servicing agents and they all spoke very highly of the brand. I'd definitely recommend John at Northern spa's in fact a friend of ours has been and purchased one already, again he got a great deal. Aftersales has been great I just needed some help with the levels of chlorine etc and they were at the end of the phone to give me some friendly advice...