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Keep your hot tub in perfect pristine working order by having a regular service to help early detection of problems can prevent more considerable problems in the future.
Our Annual Service includes a 26 key point service (see full list of points below), during which your hot tub is thoroughly inspected, cleaned and sanitised. You don’t need to do anything just sit back and relax. Leave your hot tub filled with water and turned on ready for our engineer to start work. The Annual Service usually takes around 3-4 hours to complete depending on your hot tub size. After completion you will be provided with an annual service report showing the checks completed along with any service recommendations.
There is no pre-payment required, you simply pay the engineer on the day by cash or credit/debit card.
2. Water treatment recommendations
Based on water analysis and condition of your water. We will recommend changes to yourcare routine or products to keep hot tub in fantastic condition.
3. Visual plumbing check
We will check plumbing including pipe/heater unions and isolation valve connections for integrity and identify if any leaks are present.
4. Test jet functions
Check all jets for satisfactory operation. Ensure they all turn on and off, and free up any stuck ones if possible.
5. Test topside diverter and air values (if fitted)
Open all diverter and air values to ensure working correctly.
6. Test ozone output (if fitted)
Check ozone system and ozone jet are operating correctly, and advise if ozone unit needs changing.
7. Visual check of pump and heater seals
Remove pump and heater unions and check seals.
8. Test all electrical components
We will test operation of all electrical equipment, and visually check all the interconnecting wiring for integrity and insulation.
9. Visually check circuit board
We will conduct visual check of circuit board and that it is operating correctly.
10. Test RCD & isolator (if fitted)
Perform a button test of the RCD if available and accessible. Test power input and output to isolator if available and accessible.
11. Complete bio film pipe clean
Flush out the whole system with a top of the range pipe cleaner. This is a very strong biodegradable formula that gets deep into your hot tub system and helps remove dirt and scale build up.
12. Drain, rinse and wet vacuum spa and jets
Drain water from the hot tub with a submersible pump. Rinse to clean, and wet vacuum remaining water and debris from spa and jets.
13. Clean and buff spa shell
Wipe clean spa shell with spa surface cleaner. Clean off scale and residue where possible.
14. Headrest condition report (if fitted)
Thorough inspection of any headrests or pillows. Condition rating will be indicated on service report along with any recommendations and comments.
16. Filter condition report
Thorough inspection of filter(s) and assessment of effectiveness. Filters are vital to the running of your hot tub and may need replacing if in poor condition. Condition rating will be indicated on service report along with any recommendations and comments.
17. Clean and refit filter(s)
Spray with filter cleaner and then clean between pleats using Super Blaster hose pipe attachment.
18. Clean outside of spa cabinet
Wipe down and clean exterior spa cabinet to keep it looking great.
19. Vacuum inside of cabinet (where access allows)
Remove panels, clean and vacuum service compartment and any other accessible areas.
20. Clean cover lifter (if fitted)
Wipe and clean cover lifter.
21. Cover lifter condition report (if fitted)
Inspection of lifter mechanism to ensure safe and smooth operation. Condition rating will be indicated on service report along with any recommendations and comments.
22. Clean cover and treat with UV protection
Clean cover and apply 303 protector for UV protection, and to help repel dust, soiling and staining.
23. Cover condition report
Inspect cover for fit, integrity, tears, water absorption and insulation properties. Also inspect cover clips (if fitted) and that cover can be securely clipped down. A poor fitting or damaged cover can affect the insulation of your hot tub. Condition rating will be indicated on service report along with any recommendations and comments.
24. Refill hot tub to correct level
Refill with clean water to the required operating level.
25. Add sanitiser
Add sanitiser to achieve a level of 2-4ppm (mg/l) Chlorine or 3-5ppm (mg/l) Bromine.
26. pH level balance
Add pH+ or pH- to begin the correction of the pH level to attain a level of 7.2 to 7.4